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館藏地	索書號	現狀
ebooks / online materials	58.8/12023 23	Available

提要

• This book provides information for tech-savvy readers about the ins-and-outs of customer service and technical support, including education requirements, job duties and skills, and how to get started in these fields.

目錄

• chapter 1. The business of customer service and technical support
• chapter 2. Starting out
• chapter 3. A major decision
• chapter 4. Looking for work
• chapter 5. Getting hired
• chapter 6. Making a career of it.

附註

• Includes bibliographical references and index.
• Grades 7 to 12.
• Description based on print version record.

主題

• Computer technical support -- Vocational guidance
• Customer services -- Vocational guidance

著者

• Mapua, Jeff
• Gale Group

叢書名

• Essential careers
• Gale virtual reference library
• Essential careers.

出版者

• New York : Rosen Publishing

索書號

• 58.8/12023 23

ISBN

• 9781477778876

本書目的靜態連結:

• http://library.twghwfns.edu.hk/opac/bib/ALio

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